Glossary of Terms

This glossary contains definitions used by the Project Change Frame® and other methodologies supported by Lindsay McKenna Limited.

A number of definitions are taken from the Project Management Book of Knowledge (PMBOK®) from the Project Managment Institute. These are denoted by having (PMI) at the end of the definition..

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Quality
The totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs. (PMI)
Quality Assurance (QA)
  1. The process of evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards. (PMI)
  2. The organisational unit that is assigned responsibility for quality assurance. (PMI)
Quality Planning
Identifying what quality standards are relevant to the project, and then determining how to achieve them.
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