Mastering Change through Project Management

"Increasing the time spent on preparation enables you to significantly decrease the time spent in implementation and crisis management"
"I wanted to thank you for your training. The team are still raving about it. And that is very uncommon indeed to impress them."


Based on the Project-Change Frame®, participants experience a powerful combination of the "soft" people and "hard" technical aspects of managing a project from conception through to completion and beyond. On a workshop that provides a refreshing level of pragmatism, insights and instantly useable tips and tools.

Participants bring real projects to this event to progress through the Project-Change Frame, and to apply the tools and techniques. This demonstrates the immediate applicability of the tools and principles, at the same time enabling real project issues to be addressed.

Workshop outline

Gives details of all the standard sessions, however we are always happy to customise this workshop to meet your specific needs.


This workshop is delivered as a 3-day event or split into two 2-day modules. Module 1 provides all the foundations required to set up a successful project. Module 2 continues the project journey through implementation, closure and review.

Target participation

  • Employees, who are currently managing a project, or are about to manage a project, irrespective of experience or seniority.
  • Project Team Members who need to understand and be committed to deploying a common approach.
  • Sponsors who want to better understand the challenges of managing a project before sponsoring a Project Leader through it.?
  • Complete project teams. This event is ideal for complete project teams, with the additional benefits of team-building, goal and role clarity and the chance to reach early agreement on how the team will work together to progress their project.

Support materials

To accompany this workshop, delegates receive 'Mastering Change through Project Management', a comprehensive guidebook complete with toolbox. Lively, practical and comprehensive, it offers an unequalled depth and breadth of knowledge, skills and tips designed to provide on-going support through each step of the project's journey.

This valuable resource is available in either printed or electronic format.

Dealing head on with the realities facing sponsors and project leaders, it makes a genuine reference tool and journey companion. A link to our website provides invaluable access to templates for immediate use.

Ongoing development

One-on-One coaching is also available either by phone or in person.

Workshop Outline


A lively, fast-paced introduction that sets the tone and grabs immediate attention and interest. Includes: review of agenda, ground rules, expectation-setting and an exercise providing data on current personal change challenges.

The scene is thus set for a challenging learning experience which requires participants to be fully present, prepared to explore and experiment with concepts, practice skills and to give and receive feedback with colleagues.

The Project-Change Frame®, players and guidebook

Participants explore the Project-Change Frame®, support materials, and players, ensuring a common understanding of the definition of a project and the journey a project needs to take to secure success.

The right sponsor

This session looks at how to get the Sponsor/Project Leader partnership off to a good start and then manage the relationship through the stresses and issues that projects invariably bring with them. It also provides time to reflect on the true value of this partnership for the project and players.

The right project leader

This session explores the role of project leader, the challenges inherent in this role and the benefits of taking it up.

Perfect partnership

This session looks at how to get the sponsor/project leader partnership off to a good start, and the value this partnership brings for the project and players.

Organised for success

This session explores essential organizational and communication skills, particularly when it comes to multiple projects and a day job to cope with.

Creating a Project Contract

The project contract is introduced and its benefits and value explained. Teams then create a project contract, based on the real project selected for progression on the event, and receive feedback.

Understanding your customers

Teams identify their customers, learn how to manage their expectations, understand their requirements and create a customer-supplier agreement.

Identifying stakeholders

This session looks at the role of the stakeholder, the different types and their importance, before teams identify the stakeholders for their project.

Measuring success & progress

This session explores what needs to be measured and questions who will judge project success. A reporting process is provided to keep everyone informed and progress transparent.

Putting the team together

This session explores why effective team working is vital for success, the different levels of membership, and the role of the Project Leader in putting together a team capable of delivering the project goal.

Building a high performance team

Participants are introduced to the high performance team and how this contrast with a loose group. A session filled with tips and guidelines on exactly how to take a collection of individuals and covert them into a real team with mutual accountability for project success.

The communication infrastructure

This session looks at how the development of an infrastructure facilitates and supports effective collaboration among team members and between the team and their customers and stakeholders. Teams then determine their infrastructure needs.

Risk and opportunity management

A process and tools are provided to promote a proactive approach to identifying and managing risks and opportunities, with exercises for immediate application to the project being progressed.

Managing issues

Teams review the issues that are currently impeding progress, and explore a process for early identification and ongoing management of their project issues.

Managing changes to the project

This session looks at a change control process for capturing, evaluating, and tracking changes, so that the project can benefit from enhancements, whilst preventing chaos, delays, and escalating costs.

Creating a project plan

Participants are challenged to question their attitude to planning and their role in bringing the team together to create plans that are realistic and committed to. The basics about planning, common terminology and an eight-step planning process are explained. The team then creates a plan using the eight-step planning process.

Managing finance

This session guides participants through the process of producing a realistic budget, obtaining approval for it, and managing the issues associated with tracking and holding on to resources. And if resources are cut how to manage this scenario and engage your project team in budget management.

Understanding the change process

This session explores how changes unfold and how people respond to change, whether the change is perceived as positive and negative.

Building stakeholder commitment

A packed session that explores in depth the project stakeholder. How to understand the different needs of each one and build relationships and commitment throughout the life of a project.

Monitoring and corrective action

Guidance is provided on how to monitor and take corrective action so that the project remains on track to achieve the project goal and people remain committed to the project.

Getting to the optimum solution

Teams are challenged to fully understand the problem or opportunity the project presents them with, before they generate, evaluate and select which solution to progress.

Readiness for roll-out

Using a variety of tools participants identify the factors which will assist or obstruct their changes from being implemented, then prioritise these for attention.

Strategies for change

Teams understand the value of determining which strategy to adopt to ensure their project changes are effectively adopted and implemented, before diving into detailed planning.

The Change-Management plan

This plan is all about taking the project changes into the business and market, with a focus on what type and sequence of activities are required, and by whom, to ensure that the desired changes are implemented in a way that secures commitment to the changes and their ongoing sustenance post project. Participants roll up their sleeves and have a go.

Managing changes into the business or market place

Participants reflect on how they have reacted to changes introduced by others and what lessons can be learned from this before being introduced to invaluable tips and approaches for introducing their own project changes into the business/market place.

Integration and handover

An often neglected aspect of project management - how to reinforce and sustain the changes the project seeks to bring about before the project is formally completed and closed down.

Completion and closure

Participants gain insight into the challenges of keeping the team together and motivated towards the end of the project's journey and pick up practical advice on the completion tasks necessary for professional closure.

Project reviews

This session provides review formats and guidance on how to conduct reviews that recognise effort and promote transfer of learning. This final session focuses on what happens after the project team is dissolved, as regards benefits, sustainability of the changes, and lessons to be learned.