Team Diagnostic

The purpose of this report:

This diagnostic is a web based tool providing teams with an insight into their strengths, successes and areas for improvement. A comprehensive report targets the areas for attention that will help the team achieve high performance. A great start point for the team to have the conversations that need to occur to secure clarity and commitment and to surface and resolve issues. It is critical that every member of the team, including the team leader, completes the questionnaire.

The report falls under nine main headings, which correspond to the Nine Essential Elements for High Performance which are:

  • Purpose
  • Commitment
  • Trust
  • Capability
  • Accountability
  • Principles
  • Creativity
  • Responsiveness
  • Recognition

What can the team diagnostic tell you?

This diagnostic contains a multiple-choice section comprising nine groups of statements, one group for each of the nine Essential Elements. Team members score these statements according to how true they consider them to be on the day they complete the survey.

For each of these statements, the scores are collated, so that you can identify:

  • How the team as a whole currently feel about each statement
  • The range of opinion within the team
  • Their general attitudes with regard to each of the nine elements

The report includes some opportunities for quantitative evaluation by team members of:

  • How effectively they think they work together
  • The likelihood that they will achieve their goals
  • How happy they are to be part of the team
  • The last section invites comments from the team members on their feelings about the team

We reproduce these comments exactly as they were expressed and unless agreed otherwise are reported anonymously. The facilitated session being the ideal forum for people to own, further clarify and express their views.

How is this report used?

Customisation and focus

The results of the diagnostic are invaluable in customising support to meet the development needs of a team and to focus on areas which the team themselves have prioritised for action.

Team ownership and understanding

The collated report is brought into the team workshops as the start point for discussion, issue identification, prioritisation and resolution.

Ideally, the report can provide a platform for further discussion, during which team members may feel able to share openly their deeper feelings, concerns and opinions.

Time and time again we find this diagnostic a great launch pad for surfacing what a team is really about; moving the team beyond polite social interactions to meaningful dialogue capable of tackling the real sticking points and acknowledging what's great.

Measuring progress

The visible baseline from which team progress can be tracked. We often repeat this tool with the teams we work with - either as a whole, or for a particular element or a specific area of concern. Most teams request of us that the repeated reports no longer need to be anonymous.